05/07/20 The AEC team saved Vigo’s life. I truly cannot express what this means to us and how thankful we are for your hard work and talents. He is doing great in his recovery, just a little mad that I won’t let him eat as much as he wants. He was up and sniffing the air through the window this m... (more) - Vigo 's Owner [Avg. Score: 5.0
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05/07/20 This was our first visit to AEC and we were extremely satisfied with how Casey was cared for. As early morning emergencies are already stressful to pets and owners, Dr. Motoligin and Heather were very calming, reassuring and professional and gave us confidence we had come to the right place. Unfortu... (more) - Casey's Owner [Avg. Score: 5.0
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04/04/20 Big shout out to Novi AEC’s compassionate & knowledgeable staff. Due to the Covid Quarantine , our regular vet was not available when our dog needed emergency attention. AEC accepted us immediately and maintained excellent communication throughout the ordeal. Not knowing our dog or family,... (more) - Fergie's Owner [Avg. Score: 5.0
04/03/20 Not everything was filled in on the survey because of Coronavirus and we were not able to go inside. That said I can not say enough good things about this emergency veterinarian hospital. Everything was explained to us repeatedly by phone in the parking lot. Everything they did with her they updated... (more) - Mushy's Owner [Avg. Score: 5.0
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02/13/20 We brought our dog in to have them help him pass over the Rainbow Bridge. We could not have asked for more compassionate, kind, and caring people. The entire experience as very calming and peaceful. We were very pleased with the way everything went regarding this most difficult procedure.
Thank... (more) - Koal's Owner [Avg. Score: 5.0
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02/05/20 Thank you so much. My kitty never made it to the hospital and they took care of her for us. I wish I could remember the vet's name, but thank you for helping us through a hard process and caring for her when we no longer could. We were allowed the time we needed to say goodbye and I couldn't ask for... (more) - Charlie's Mom [Avg. Score: 5.0
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01/03/20 I would like to say Thank You for the wonderful service you provided to my pet and myself during a very difficult time. I had never received care from you before and when my cat, Bella, started having seizures the night before Thanksgiving, you were there to help care for her. We had to make the d... (more) - Bella's Owner [Avg. Score: 4.7
12/30/19 The staff were amazing. I was always informed and I knew what was going on at all times. Everyone was very friendly and I always felt like they actually cared about me and my dog. This was my first time ever having an emergency with one of my pets and it was nice knowing that he was being well taken... (more) - Fenrir's Owner [Avg. Score: 5.0
12/20/19 They took great care of Diesel and I cannot thank them enough for saving his life. He had suffered a blockage from crystals in his bladder. Time was critical and he was provided care immediately. The people there really care about the animals and it shows. Thank you so very much!!!! - Diesel's Owner [Avg. Score: 5.0
12/16/19 I want to thank the staff at AEC Rochester for taking such great care of Saddie this past Saturday night. We were extremely worried about what was happening when we notice she was developing Jaundice very suddenly. The entire staff was very friendly and supportive. The tests were done quickly, and t... (more) - Saddie's Owner [Avg. Score: 5.0
Vigo
The AEC team saved Vigo’s life. I truly cannot express what this means to us and how thankful we are for your hard work and talents. He is doing great in his recovery, just a little mad that I won’t let him eat as much as he wants. He was up and sniffing the air through the window this m... (more) - Vigo 's Owner [Avg. Score: 5.0
This was our first visit to AEC and we were extremely satisfied with how Casey was cared for. As early morning emergencies are already stressful to pets and owners, Dr. Motoligin and Heather were very calming, reassuring and professional and gave us confidence we had come to the right place. Unfortu... (more) - Casey's Owner [Avg. Score: 5.0
Big shout out to Novi AEC’s compassionate & knowledgeable staff. Due to the Covid Quarantine , our regular vet was not available when our dog needed emergency attention. AEC accepted us immediately and maintained excellent communication throughout the ordeal. Not knowing our dog or family,... (more) - Fergie's Owner [Avg. Score: 5.0
Mushy
Not everything was filled in on the survey because of Coronavirus and we were not able to go inside. That said I can not say enough good things about this emergency veterinarian hospital. Everything was explained to us repeatedly by phone in the parking lot. Everything they did with her they updated... (more) - Mushy's Owner [Avg. Score: 5.0
We brought our dog in to have them help him pass over the Rainbow Bridge. We could not have asked for more compassionate, kind, and caring people. The entire experience as very calming and peaceful. We were very pleased with the way everything went regarding this most difficult procedure. Thank... (more) - Koal's Owner [Avg. Score: 5.0
Thank you so much. My kitty never made it to the hospital and they took care of her for us. I wish I could remember the vet's name, but thank you for helping us through a hard process and caring for her when we no longer could. We were allowed the time we needed to say goodbye and I couldn't ask for... (more) - Charlie's Mom [Avg. Score: 5.0
I would like to say Thank You for the wonderful service you provided to my pet and myself during a very difficult time. I had never received care from you before and when my cat, Bella, started having seizures the night before Thanksgiving, you were there to help care for her. We had to make the d... (more) - Bella's Owner [Avg. Score: 4.7
Fenrir
The staff were amazing. I was always informed and I knew what was going on at all times. Everyone was very friendly and I always felt like they actually cared about me and my dog. This was my first time ever having an emergency with one of my pets and it was nice knowing that he was being well taken... (more) - Fenrir's Owner [Avg. Score: 5.0
Diesel
They took great care of Diesel and I cannot thank them enough for saving his life. He had suffered a blockage from crystals in his bladder. Time was critical and he was provided care immediately. The people there really care about the animals and it shows. Thank you so very much!!!! - Diesel's Owner [Avg. Score: 5.0
Saddie
I want to thank the staff at AEC Rochester for taking such great care of Saddie this past Saturday night. We were extremely worried about what was happening when we notice she was developing Jaundice very suddenly. The entire staff was very friendly and supportive. The tests were done quickly, and t... (more) - Saddie's Owner [Avg. Score: 5.0