04/21/21
COVID-19 made for a different vet experience, but AEC took excellent care of my son's pet lizard. The wait time was long but unavoidable with the vet's intake of patients. I am confident our lizard will make a full recovery thanks to AEC in Novi. This was a reasonably priced vet, even though it was ... (more) - Gecko's Owner [Avg. Score: 4.8 ]

04/18/21
I was very happy with the care and treatment of my beloved sun conure Loki who was just not acting like himself after flying into a door. It's very hard to find avian vets especially ones that are open on the weekend and do emergency care. Dr.Robertson and staff were absolutely amazing, and so kind.... (more) - Ashley, Loki's mom [Avg. Score: 4.9 ]

04/05/21
Dr. Kleefisch was so very kind and patient explaining Riley's prognosis. He helped us tremendously in understanding it was time to say good-bye, as devastating as that was. His soft-spoken empathy and understanding of the pain we were feeling was, and also through the remainder of this sad day, ve... (more) - Riley's Owner [Avg. Score: 5.0 ]

03/27/21
AEC is the only place I will be taking any of my pets in the future. The whole staff was professional, polite, and genuinely cared about the well being of my dog. The communication was excellent and at no time did I ever feel "in the dark" about what was going on. Thank you so much for ... (more) - Carmen's Owner [Avg. Score: 5.0 ]

03/15/21
AEC comment: Mr. Branier, I have read your review and Hunter's medical record. I am sorry you are displeased with our service. I empathize with you wanting to have your cat seen and taken care of immediately, and I truly understand that. However, in emergency medicine we also need to triage and care... (more) - Hunter's Owner [Avg. Score: 1.2 ]

03/11/21
Another great visit with AEC today. I always appreciate the thorough care with my pets. The veterinarian I spoke with was very caring, explained everything very well, made sure to cover all bases and consulted with my pet's cardiologist right away. The technician who took care of us was also very pl... (more) - Emerald, Elliot's Owner [Avg. Score: 5.0 ]

03/11/21
We highly recommend this animal hospital. We brought out cat in after she was suffering from complications of a UTI. I called and was evaluated over the phone by a caring and friendly voice, was guided on how to check in online, and what the next steps were. Our cat was evaluated by Dr. Hughes, who... (more) - [Avg. Score: 5.0 ]

03/03/21
I cannot thank everyone at the clinic enough for caring for our Olive. The doctor was so helpful; answering all of our questions. She was kind in explaining what was going on with our girl. Henry was an absolute angel, and we so appreciated the care that he gave her, right up until the end. Thank yo... (more) - Olive's Owner [Avg. Score: 5.0 ]

03/01/21
Thanks so much for taking wonderful care of Beckett! - Beckett 's Owner [Avg. Score: 5.0 ]

02/09/21
My bunny Dillon went in really sick with bad GI stasis. The first update was not optimistic news, but the doctor was the nicest person ever when explaining his situation, but did say if they treat aggressively he should be doing good. Two nights there and he is back home, happy, and still recovering... (more) - Dillon's Hoomin [Avg. Score: 5.0 ]