AEC thanks the clients below for their feedback and comments. If you would like to leave a comment or upload a photo of your pet, please click here.

09/09/21
a warm thank you to the staff, techs, and doctor for the exceptional emergency care! - Jennifer [Avg. Score: 5.0
]
09/08/21
Thank you very much for taking care of Echo, my bunny, today when at least 25 area vets turned us away. Ms. Renee got us all set up and Dr. Nate very kindly answered my questions and sent us home with medication for her respiratory infection. I'm sure my little 3 month old bun will be well on the r... (more) - Echo's Owner [Avg. Score: 4.9
]
09/06/21
Oliver’s health deteriorated pretty quickly from our personal vet’s diagnosis just 2 weeks prior. Once he stopped eating and drinking last night, we knew it was time to say goodbye. Unfortunately, given it being a holiday, our vet’s office was not open. Animal Emergency Center o... (more) - Oliver's Mom [Avg. Score: 4.8
]
08/01/21
I was very impressed with the care the Doctor and Staff was with myself and my Dog, Kado. I would recommend this facility to all my friends when they have a medical emergency with there pets. - Kado's Owner [Avg. Score: 5.0
]
07/16/21
Our little girl Patches was misdiagnosed and having problems breathing. They took her in at 530am on July 10, 2021 and did xrays on her and found she had cancer throughout her lungs. Of course we had to put her to sleep. We couldn’t let her suffer. The staff was so compassionate and gave us ti... (more) - Patches's Owner [Avg. Score: 5.0
]
07/15/21
A lot of emergency vets near us were short on needed supplies and her usual vet could not take in walk ins. Willow was having breathing problems and we finally got to Animal Emergency Center. The staff was more than helpful and the wait was worth it. Willow had an infection and she is now on antibio... (more) - Willow's Owner [Avg. Score: 4.9
]
07/10/21
We had a wonderful experience at this emergency vet. They were the only ones willing to take a look at Peyton. Every other emergency vet near us was at capacity, or only taking life or death situations. We are so grateful that Rochester Emergency Center would take him! The woman that greeted me at t... (more) - Peyton's Owner [Avg. Score: 5.0
]
07/05/21
It meant a lot to me to have a Dr. that runs her practice by the "Golden Rule." My dog's health took a turn for the worst, the Dr. T. told me "this is what she would do." I did exactly what the Doctor said, and we are now on the road to recovery. Staff is outstanding. When I ... (more) - Buddy [Avg. Score: 5.0
]
06/26/21
Dr. Robertson and her staff were comforting and very helpful during their time with us and Max. Though it didn’t turn out with a great outcome having Max pass I am so glad that we came here because of the love and concern they showed Max in his final hours. Thank you all so much for helping ... (more) - Max's Owner [Avg. Score: 5.0
]
06/24/21
We were very nervous about Max, he was very old and we knew we didn't have a long time to enjoy being with him. The staff gave us the options but reminded us about the quality of his life and what we might want to consider. Even though it was a tough decision, we made the best one we could. The Doct... (more) - Max's Owner [Avg. Score: 5.0
]