06/01/21
Staff and doctors were very professional and caring of Bear’s situation. Dr. Collins was responsive to Bear’s ongoing condition and quick to contact me when it became apparent that surgery was in Bear’s best interest. Overall, I am very satisfied with the way in which both the st... (more) - Bear's Dad [Avg. Score: 5.0 ]

05/28/21
There are not enough words to express our gratitude for this facility and the staff who work there. We were suddenly in need of immediate care for our Doogie at 3:30 in the morning May 22, 2021. The vet who answered our call was caring and concerned about our dogs sudden health issue. We rushed to t... (more) - Doogie's Owner [Avg. Score: 5.0 ]

05/18/21
When I was unable to get my new guinea pig in to any other clinic AEC told me to bring him in. They were very upfront about there being a wait but it was a lot shorter than originally stated on the phone. It was very organized for it being during a pandemic. They did everything they could to get our... (more) - Picasso's Owner [Avg. Score: 5.0 ]

04/29/21
Our family had an emergency on a Sunday afternoon because our young dog consumed gum containing xylitol which can be toxic. Dr T. was very knowledgeable and compassionate and explained what we needed to do to help him. He had to spend the night at the hospital but, luckily, he was treated in a time... (more) - Mario's Owner [Avg. Score: 4.8 ]

04/22/21
I want to express my gratitude for the professionalism and care the Rochester clinic provided my pet and I this past weekend. Concerned and overwhelmed by my cat’s situation, I was greeted with a calm staff member who informed me of the Covid process of remaining in the car and logging my cat ... (more) - Lumi's Owner [Avg. Score: 4.8 ]

04/22/21
I have been to the Novi office a few times, and sadly, this visit was not good. After waiting for over three hours in our car ( which I understand can happen when busy) , however; I received a call from the doctor after about 15 minutes. The doctor spoke so fast I could barely understand what he wa... (more) - Snickers's Owner [Avg. Score: 2.9 ]

04/21/21
COVID-19 made for a different vet experience, but AEC took excellent care of my son's pet lizard. The wait time was long but unavoidable with the vet's intake of patients. I am confident our lizard will make a full recovery thanks to AEC in Novi. This was a reasonably priced vet, even though it was ... (more) - Gecko's Owner [Avg. Score: 4.8 ]

04/18/21
I was very happy with the care and treatment of my beloved sun conure Loki who was just not acting like himself after flying into a door. It's very hard to find avian vets especially ones that are open on the weekend and do emergency care. Dr.Robertson and staff were absolutely amazing, and so kind.... (more) - Ashley, Loki's mom [Avg. Score: 4.9 ]

04/05/21
Dr. Kleefisch was so very kind and patient explaining Riley's prognosis. He helped us tremendously in understanding it was time to say good-bye, as devastating as that was. His soft-spoken empathy and understanding of the pain we were feeling was, and also through the remainder of this sad day, ve... (more) - Riley's Owner [Avg. Score: 5.0 ]

03/27/21
AEC is the only place I will be taking any of my pets in the future. The whole staff was professional, polite, and genuinely cared about the well being of my dog. The communication was excellent and at no time did I ever feel "in the dark" about what was going on. Thank you so much for ... (more) - Carmen's Owner [Avg. Score: 5.0 ]