06/22/20
We are first time guinea pig owners but did a lot of research before getting our boys. We know they can be very good at hiding health issues so when we noticed things were a little off with Inosuke we knew we had to take him in. Dr. Youatt was fantastic at explaining what was wrong with him and how ... (more) - Inosuke 's Owner [Avg. Score: 5.0 ]

06/03/20
If you’re looking for an honest emergency vet that truly cares about your pets well being and is reasonably priced- come here! After a horrific experience at another emergency vet, I got in contact with my regular vet who recommended that I take him here ASAP. The communication from staff, kno... (more) - Skeeter's Owner [Avg. Score: 4.9 ]

06/02/20
I’m still blown away by this office. I’m always terrified of taking my cat to a new vet, but this office was recommended by my primary veterinarian and this will be my new place for emergencies. Every single person I spoke to was helpful. I felt that the veterinarian who saw my cat actua... (more) - Ellie's Owner [Avg. Score: 5.0 ]

05/28/20
This was our first time visiting this clinic and I can’t say enough amazing things! Although the wait was long (totally understandable, especially during COVID-19) it wasn’t nearly as long as other emergency vets I have visited. Everyone was super friendly, knowledgeable, and caring. Th... (more) - Luigi's Owner [Avg. Score: 4.9 ]

05/25/20
I brought Kirby my galah cockatoo into AEC Rochester because of a broken blood feather. I had managed to stop the bleeding at home but could not pluck the feather since Kirby is very rowdy, the staff were very understanding and helpful with the entire situation. They put him under and plucked the fe... (more) - Kirby's Owner [Avg. Score: 4.8 ]

05/24/20
I can’t thank AEC enough for providing the utmost professional care for my girl Sidney. She IS my soul and I only want the best for her. Unfortunately, we have been here a few times but I knew she would be taken care of. From first phone call to discharge, everyone is polite and shows they ... (more) - Sidney's Owner [Avg. Score: 5.0 ]

05/18/20
Thank you very much for the outstanding care and direction. Jacqlyn and Dr Shelby were fantastic. In a time where everything is different including being able to be inside with Zeke to be seen you mad the process as good as it could be. We very much appreciate all of you! Mike and Casey - Zeke's Owner [Avg. Score: 4.9 ]

05/08/20
Because of the virus, the procedures were changed to protect all. The vet and staff was working to insure Oliver was taken care of under demanding conditions. - Oliver's Owner [Avg. Score: 5.0 ]

05/07/20
The AEC team saved Vigo’s life. I truly cannot express what this means to us and how thankful we are for your hard work and talents. He is doing great in his recovery, just a little mad that I won’t let him eat as much as he wants. He was up and sniffing the air through the window this m... (more) - Vigo 's Owner [Avg. Score: 5.0 ]

05/07/20
This was our first visit to AEC and we were extremely satisfied with how Casey was cared for. As early morning emergencies are already stressful to pets and owners, Dr. Motoligin and Heather were very calming, reassuring and professional and gave us confidence we had come to the right place. Unfortu... (more) - Casey's Owner [Avg. Score: 5.0 ]