08/26/16
Thank you so much for helping us with our dog, Hope. You made us feel welcome, knowing that we were on vacation and from another state. You treated Hope with respect and dignity. Although she is no longer with us, you gave us all the important information needed to process all of this. Told us ho... (more) - hope's Owner [Avg. Score: 5.0 ]

07/30/16
Thank you so much for taking care of my Lucky. I was so scared and you helped put me at ease. Thank you for being so friendly and kind, even at 330 in the morning! - Lucky's Owner [Avg. Score: 5.0 ]

06/21/16
We cannot thank AEC enough for the excellent care and compassion. Everyone was wonderful. I really cannot say enough good things about your staff. We had to put our sweet Ally to sleep and I still miss her so much. Sincerely, Kami Missant - Ally's Owner [Avg. Score: 5.0 ]

06/08/16
Thank You to everyone that took care of Kasey on May 28 for her last few hours. The outcome wasn't what we wanted to hear but I can't say enough about the compassion of the staff . Explained everything and didn't rush us out at this devasting time. She is deeply missed but she was handled there lik... (more) - Kasey Walker's Owner [Avg. Score: 5.0 ]

06/06/16
I would just like to say we brought in our African grey parrot Martha"" last wednesday ,she had got so sick so suddenly , The entire staff there in Rochester was so kind & caring .Today is 5 days & our lil Martha is almost back to her normal chatter box self , I just want to Thank... (more) - Martha's Owner [Avg. Score: 4.9 ]

06/03/16
I just wanted to say thank you for your compassion at Dukes final visit. The room we were in, the quality of care, understanding, and sympathy, the speed with which we were placed in a room and the smoothness of it all were much appreciated during such a difficult emotional time. Thank you also for ... (more) - Duke's Owner [Avg. Score: 5.0 ]

05/11/16
This was a heartbreaking & gut-wrenching visit for us. We lost our much-loved and treasured boy, Arthur. Even though we knew it was coming, having to make that final decision was indescribably difficult. We sincerely thank the Dr and staff on duty for their comforting words and actions as we a... (more) - Arthur's mama & papa [Avg. Score: 5.0 ]

05/04/16
Every staff member at AEC was caring, polite and professional. Its hard when your baby is sick and you don't know what is going on behind the doors but the Doctor, tech's and receptionists all took the time to let me know how things were going with King. I will definitely recommend your facility. ... (more) - King's Owner [Avg. Score: 5.0 ]

05/03/16
Compassionate and knowledgeable and could not have asked for more from AEC. My Dog passing on was traumatic for me but I felt comforted and Maddie died with love and dignity. - Maddie's Owner [Avg. Score: 5.0 ]

04/25/16
The Dr.and Staff were wonderful. They treated Mishka gently and carefully. Dr. Collins was very professional and warm during the euthanasia of our dog Mishka. We have been through this experience with other pets in the past and have never had the process go more smoothly nor with more compassion.... (more) - Mishka's Owner [Avg. Score: 5.0 ]