05/01/17 Thank You to the Wonderful and Truly Caring staff at AEC Rochester for your kindness and compassion as well as excellent medical care! Our Family greatly appreciates your kindness at such a difficult time.
Benny is happy and chasing squirrels somewhere over the rainbow bridge! - Benny's Mama [Avg. Score: 4.9
]
04/30/17 we had a bunny emergency and this center could not have been better. extremely friendly people who all took their time to make sure that our pet was treated like a king and that we were well informed. keep up the good work. - Pepper's Owner [Avg. Score: 5.0
]
04/10/17 My husband and I brought our rabbit, Pumpkin, in Friday morning. We knew the visit was to have her put down and everyone we encountered at the Rochester location was incredibly kind. Dr. Haley Oates performed the procedure and she took phenomenal care of Pumpkin in her last few moments. She was v... (more) - Pumpkin's Owner [Avg. Score: 5.0
04/03/17 I came home late after a very long day to find that our bunny Ada was rejecting all her food and sitting in very weird, uncomfortable-looking positions. I didn't think anybody would be able to see a rabbit for G.I. stasis at 5 a.m. on a Sunday (of all the times for her to get sick...), but AEC saw h... (more) - Ada's human U(???)U [Avg. Score: 4.9
]
03/28/17 Thank you to all the staff and Dr, Robertson for being so gentle with my Hamster Potato. She mean't the world to me and I knew she was in great hands. I knew she was very sick and would not live much longer. I have nothing but good things to say about the Novi AEC. I got a beautiful card in the mail... (more) - Potato's Owner Theresa. [Avg. Score: 5.0
]
03/27/17 I would like to say thank you for the treatment that we received by the staff and Dr. T. We fully expected to have to euthanize our dog due to his behavior, Dr. T diagnosed him as having injuring himself and arthritis in his spine. I dose of pain medication and some arthritis medication before le... (more) - Jameson's Owner [Avg. Score: 5.0
]
03/21/17 Absolutely wonderful staff! Everyone treated our dog so wonderfully, it gave us peace of mind knowing she was in excellent hands. The Doctor was so nice and explained the situation to us. I would highly recommend this establishment :) - Marsha's Owner [Avg. Score: 5.0
]
03/13/17 Drs Schroeder and Duncan were wonderful, as was the the vet tech who took care of our dog Jack. They were compassionate and informative and I felt comfortable leaving him in their care. - Jack's Owner [Avg. Score: 4.9
03/05/17 This was my third visit (two different pets) and the service has been consistent. No matter how stressful the situation for me, every employee is calm and caring.
I've also called here a few times for advice over the phone. The staff is patient, caring, and knowledgeable.
I highly recommend... (more) - Deuce's Owner [Avg. Score: 5.0
]
02/14/17 In such a difficult time the care and sympathy that we received was great. They truly care and are a great team. I lost my baby Mr Snuggles and I am so glad that he passed with these loving people. Thank you from the bottom of my heart. Also thank you for the card The Wrubel Family - Me Snuggles 's Owner [Avg. Score: 5.0
Benny
Thank You to the Wonderful and Truly Caring staff at AEC Rochester for your kindness and compassion as well as excellent medical care! Our Family greatly appreciates your kindness at such a difficult time. Benny is happy and chasing squirrels somewhere over the rainbow bridge! - Benny's Mama [Avg. Score: 4.9
we had a bunny emergency and this center could not have been better. extremely friendly people who all took their time to make sure that our pet was treated like a king and that we were well informed. keep up the good work. - Pepper's Owner [Avg. Score: 5.0
My husband and I brought our rabbit, Pumpkin, in Friday morning. We knew the visit was to have her put down and everyone we encountered at the Rochester location was incredibly kind. Dr. Haley Oates performed the procedure and she took phenomenal care of Pumpkin in her last few moments. She was v... (more) - Pumpkin's Owner [Avg. Score: 5.0
Ada
I came home late after a very long day to find that our bunny Ada was rejecting all her food and sitting in very weird, uncomfortable-looking positions. I didn't think anybody would be able to see a rabbit for G.I. stasis at 5 a.m. on a Sunday (of all the times for her to get sick...), but AEC saw h... (more) - Ada's human U(???)U [Avg. Score: 4.9
Thank you to all the staff and Dr, Robertson for being so gentle with my Hamster Potato. She mean't the world to me and I knew she was in great hands. I knew she was very sick and would not live much longer. I have nothing but good things to say about the Novi AEC. I got a beautiful card in the mail... (more) - Potato's Owner Theresa. [Avg. Score: 5.0
I would like to say thank you for the treatment that we received by the staff and Dr. T. We fully expected to have to euthanize our dog due to his behavior, Dr. T diagnosed him as having injuring himself and arthritis in his spine. I dose of pain medication and some arthritis medication before le... (more) - Jameson's Owner [Avg. Score: 5.0
Absolutely wonderful staff! Everyone treated our dog so wonderfully, it gave us peace of mind knowing she was in excellent hands. The Doctor was so nice and explained the situation to us. I would highly recommend this establishment :) - Marsha's Owner [Avg. Score: 5.0
Drs Schroeder and Duncan were wonderful, as was the the vet tech who took care of our dog Jack. They were compassionate and informative and I felt comfortable leaving him in their care. - Jack's Owner [Avg. Score: 4.9
Deuce
This was my third visit (two different pets) and the service has been consistent. No matter how stressful the situation for me, every employee is calm and caring. I've also called here a few times for advice over the phone. The staff is patient, caring, and knowledgeable. I highly recommend... (more) - Deuce's Owner [Avg. Score: 5.0
In such a difficult time the care and sympathy that we received was great. They truly care and are a great team. I lost my baby Mr Snuggles and I am so glad that he passed with these loving people. Thank you from the bottom of my heart. Also thank you for the card The Wrubel Family - Me Snuggles 's Owner [Avg. Score: 5.0