07/17/15
Words are inadequate to express our appreciation for the immediate service, excellent care, kindness and support demonstrated by the EAC Physician and Staff of the Novi Hospital on Sunday night, 7-12-15. The Physician was exceptionally kind and caring in presenting the diagnosis, the options, and... (more) - Estella's Owner [Avg. Score: 5.0 ]

07/15/15
Your staff could not have made this difficult time any more peacefully transitional then they did! I commend your team members as well as your facility for providing the most discreet sympathies and understanding as to relinquishing my beloved rescued black cat of sixteen years from any more sufferi... (more) - Panzer aka: 'BOO' [Avg. Score: 5.0 ]

07/08/15
We were very pleased with the treatment we received. Everybody was so kind and caring. It made it so much easier to do what we had to do. We were treated with the utmost respect and kindness and can't say enough good things about you. Thank you. - Eddie 's Owner [Avg. Score: 5.0 ]

06/18/15
Thanks for thoroughly explaining everything and answering my questions. Really like the printout with everything including medication directions spelled out - relieves all the guess work and worry ???? - Annabelle's Owner [Avg. Score: 5.0 ]

06/11/15
We were referred to AEC by our long-time Veterinarian who, herself, was admittedly unable to confidently diagnose or subsequently remedy the severe breathing difficulty our aging Min Pin had contracted. Over the course of the past two months, Dr. Heather Robertson (Practice Owner) has confidently, ... (more) - Charlie's Owner [Avg. Score: 4.4 ]

05/19/15
We took our Golden to be put to sleep, the staff was so compassionate, from the vet techs to the vet. We can not thank you enough in this difficult time. - Fescue's Owner [Avg. Score: 5.0 ]

05/10/15
From my panic phone call the night of the incident to the day Thomas went home the staff was fantastic. The staff took him right back and started working on him and explained how serious the situation was. Dr Theyyunni called me daily with updates of how he did over night and got updates in the afte... (more) - Brittany [Avg. Score: 5.0 ]

05/10/15
The entire staff was welcoming and concerned for not only the well being of Heidi, but to her 'new family'. Heidi (7 month old German Shepard) had only been newly adopted and was still not familiar with her surroundings. There was many concerns as to her condition. The staff and especially Dr. They... (more) - Heidi's Owner [Avg. Score: 4.9 ]

05/06/15
The genuine concern of the staff was comforting. They allowed me all the time I needed to make the difficult decision to euthanize my 13 year companion. Also, the sympathy card was very touching especially because it contained a personal note from each staff member . I'll keep the card foreve... (more) - Precious's Owner [Avg. Score: 5.0 ]

04/29/15
After two visits to the Novi 24hr Emergency Vet and one visit to my vet Chloe was no better. I woke on easter Sunday to my cat in seizures and didn't know what to do. I walked into the 24 hr clinic asking to speak to a vet. A very nice girl at the desk got me a vet. She told me to immediately ta... (more) - Chloe's Owner [Avg. Score: 4.3 ]