AEC thanks the clients below for their feedback and comments. If you would like to leave a comment or upload a photo of your pet, please click here.

01/03/20
I would like to say Thank You for the wonderful service you provided to my pet and myself during a very difficult time. I had never received care from you before and when my cat, Bella, started having seizures the night before Thanksgiving, you were there to help care for her. We had to make the d... (more) - Bella's Owner [Avg. Score: 4.7
]
12/30/19
The staff were amazing. I was always informed and I knew what was going on at all times. Everyone was very friendly and I always felt like they actually cared about me and my dog. This was my first time ever having an emergency with one of my pets and it was nice knowing that he was being well taken... (more) - Fenrir's Owner [Avg. Score: 5.0
]
12/20/19
They took great care of Diesel and I cannot thank them enough for saving his life. He had suffered a blockage from crystals in his bladder. Time was critical and he was provided care immediately. The people there really care about the animals and it shows. Thank you so very much!!!! - Diesel's Owner [Avg. Score: 5.0
]
12/16/19
I want to thank the staff at AEC Rochester for taking such great care of Saddie this past Saturday night. We were extremely worried about what was happening when we notice she was developing Jaundice very suddenly. The entire staff was very friendly and supportive. The tests were done quickly, and t... (more) - Saddie's Owner [Avg. Score: 5.0
]
12/14/19
Mindy was the most amazing fur family member, and we loved her dearly. We rescued her as a newborn puppy and enjoyed every second with her. Dec 4th, at age 15, Mindy suffered her second vestibular disease attack and within days it became clear that she would not recover this time. Our vet referred u... (more) - Mindy's Owner [Avg. Score: 5.0
]
11/24/19
My poor dog was the victim of a dog bite and the staff at AEC Rochester was amazing! Dr. Robertson explained everything to us beforehand, took her time with him, and called herself personally to let us know how everything went. A terrifying experience was eased tremendously by all the staff! HIGHLY ... (more) - Chase's Owner [Avg. Score: 5.0
]
11/18/19
I just wanted to thank all of the staff for being so kind and professional. I didn't get a chance to thank you at the time but I really do appreciate all you did for me and my sweet buster. - Buster's Owner [Avg. Score: 5.0
]
11/06/19
The staff was extremely helpful, understanding and welcoming. Even with the circumstances for which I was there. As a cat mum it’s hard to leave your baby to go to work for the day, let alone leave them when they’re practically on their death bed. I felt extremely confident leaving my li... (more) - Lilianna's Owner [Avg. Score: 4.8
]
10/31/19
Thank you all, so much, for quelling my anxiety and taking such great care of Rachel. You explained everything in great detail, and helped me to understand what my lil' girl was going through. I cannot thank you enough, for your time, patience and expertise! - Rachel's Owner [Avg. Score: 5.0
]
09/24/19
They made the best of a bad situation. Had to bring my best friend in to be put down cuz he was suffering. He had bis spleen removed 5weeks earlier and I was told he was only going to make it another 4 to 8 weeks. Cancer. I really wanted to take him to his doctor which dr. Pytel but it was Sunday ni... (more) - Jasper's Owner [Avg. Score: 5.0
]