Doogie

05/28/21 - AEC Rochester

There are not enough words to express our gratitude for this facility and the staff who work there. We were suddenly in need of immediate care for our Doogie at 3:30 in the morning May 22, 2021. The vet who answered our call was caring and concerned about our dogs sudden health issue. We rushed to the location and he was taken in ASAP. While we waited for information outside due to Covid-19 protocols the phone rang and Dr. Dan Hughes reported to us his findings and thoroughly described the situation and our options. We took Doogie home with medication and planned a follow up with his own vet on Monday. That visit never came as we took Doogie back to AEC Rochester early that afternoon to put him to rest and ease his discomfort. They were comforting and so caring as we went through the process. Dr. Youlatt was so sweet and sincere as she let our Doogie cross over the rainbow bridge. The entire staff was very sensitive to our pain and grief. Just a few days ago we received Doogie’s ashes. He came home with such class and dignity. I have to thank Partridge Enterprises too, for their wonderful love and care for Doogie.
Thanks especially to Dr. Hughes! We could not have asked for a better vet to see Doogie than him when this sudden health issue happened. With our deepest appreciation, Thank You to you Dr. Dan Hughes and all of the staff at AEC Rochester! - Doogie's Owner [Avg. Score: 5.0 ]