AEC greatly appreciates all your feedback. Please visit our comment page to read more comments, or visit our survey page to take our survey and leave a comment.


Shinobi
Shinobi

09/16/19 - AEC Rochester

The wait was long, but there was a critical case and I was informed of this when I called. I didn't wait long to be put in a room or see a technician, and the doctor apologized for the wait. It being a Sunday at an emergency clinic - totally understandable. The staff was fantastic and treated my kitty like their own. They explained all treatment options and gave me a detailed estimate to sign off on before beginning care. Care was timely and effective and discharge instructions were explained to me and given to me on an easy-to-follow handout. Very thankful for AEC and getting Shibs back on the road to recovery. Lovely staff! - Shinobi's Owner [Avg. Score: 4.8
]