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04/30/18 - AEC Novi

I was very emotional when I walked into the hospital,so I cannot remember anyone’s name and I apologize for that.
The person that greeted me was kind and compassionate. Very soothing to be in the presence of. She took great care of me.
The nurse that took Grumpy from me to prep was also very kind.
By the time the doctor came in to administer the shots, I don’t think I could even focus. He had to repeat himself like 4xs. I am sorry for that. I don’t even remember what he was asking/ saying.
I think I may have frustrated him.
The card that the staff signed and sent was truly touching. Made me cry all over again.
Thank you for everything - Grumpy's Owner [Avg. Score: 4.8