12/05/22 I brought my cat in for a suspected urinary obstruction and Dr. Hughes and his team took great care of Loki. He was seen immediately when we arrived, pain medication was offered right away to help get him more comfortable, and everyone we interacted with was very kind and caring. Loki has had a lot ... (more) - Loki's Owner [Avg. Score: 5.0
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11/19/22 The staff at AEC made the very difficult decision and process of putting my dog down easier. They were very compassionate and made both Wrigley and I as comfortable as possible. They explained the whole process and all of the options very well ahead of time.
It was greatly appreciated - Wrigley 's Owner [Avg. Score: 5.0
]
11/09/22 Dr A. and her assistant (can’t remember her name but she was wearing nude/tan colored scrubs) were so accommodating and nice when helping us with Nala. That was one of the scariest moments in my life and they kept us updated throughout the whole process. They were extremely thorough and listen... (more) - Nala 's Owner [Avg. Score: 4.9
10/19/22 Our 4 year old long haired cat was having breathing problems. We immediately left our vet and headed over to AEC. We were confident in leaving him in their care. We were updating in a timely manner. The cardiologist called and explained in great detail his illness, medications and what to expect in ... (more) - Julian's Mom [Avg. Score: 4.8
09/25/22 Once we recognized Chyna would not recover from her illness and she would need to be euthanized, everyone at the AEC Novi treated it with very professionally. We knew Chyna had been treated well by how calm she was when we met her in the room where the procedure would take place (AEC Novi was under ... (more) - Chyna's Owner [Avg. Score: 5.0
]
09/22/22 Staff was wonderful took great care of my dog.the only thing I would suggest is when they talk to you earlier in the day and schedule time to pick up your pet to let you know if you need any over the counter meds or special food in the house so you have time to prepare before you pick them up but wo... (more) - Faygo 's Owner [Avg. Score: 4.9
07/25/22 We so appreciate your being able to see Lady Montague. Happy to report that she is back to her normal behaviour & is eating & drinking and seems to be enjoying life. Thanks for all you do for the creatures (& their sponsors) who come to you!!!! - Lady Montague 's Owner [Avg. Score: 5.0
06/25/22 Due to COVID office restrictions a few of the questions I can't answer.
This experience was one I definitely don't want to go through again but I was absolutely impressed with the care and love the staff and doctors showed to not only Louis but to us as well.
They all seem to love or at least lik... (more) - Louis Topp's Owner [Avg. Score: 4.7
06/25/22 My buddy choose to be a jealous butt and swallowed a cat toy ( we believe there little tree toy is missing) after calling for almost 2hrs with maybe later and no where full I called AEC and they said 4hrs so we rushed him to Rochester Hills from Eastpointe. So we checked in and about 2 1/2hrs they a... (more) - Louis Topp's Owner [Avg. Score: 5.0
05/20/22 Everyone was amazing in taking care of my Noah. They helped ne call the animal poison control and already started working on his case when I arrived. They called twice a day to tell me how he was doing since we can’t visit right now due to COVID. Wait time was 30 minutes which was not too bad ... (more) - Noah's Owner [Avg. Score: 4.9
Loki
I brought my cat in for a suspected urinary obstruction and Dr. Hughes and his team took great care of Loki. He was seen immediately when we arrived, pain medication was offered right away to help get him more comfortable, and everyone we interacted with was very kind and caring. Loki has had a lot ... (more) - Loki's Owner [Avg. Score: 5.0
The staff at AEC made the very difficult decision and process of putting my dog down easier. They were very compassionate and made both Wrigley and I as comfortable as possible. They explained the whole process and all of the options very well ahead of time. It was greatly appreciated - Wrigley 's Owner [Avg. Score: 5.0
Dr A. and her assistant (can’t remember her name but she was wearing nude/tan colored scrubs) were so accommodating and nice when helping us with Nala. That was one of the scariest moments in my life and they kept us updated throughout the whole process. They were extremely thorough and listen... (more) - Nala 's Owner [Avg. Score: 4.9
Julian
Our 4 year old long haired cat was having breathing problems. We immediately left our vet and headed over to AEC. We were confident in leaving him in their care. We were updating in a timely manner. The cardiologist called and explained in great detail his illness, medications and what to expect in ... (more) - Julian's Mom [Avg. Score: 4.8
Chyna
Once we recognized Chyna would not recover from her illness and she would need to be euthanized, everyone at the AEC Novi treated it with very professionally. We knew Chyna had been treated well by how calm she was when we met her in the room where the procedure would take place (AEC Novi was under ... (more) - Chyna's Owner [Avg. Score: 5.0
Staff was wonderful took great care of my dog.the only thing I would suggest is when they talk to you earlier in the day and schedule time to pick up your pet to let you know if you need any over the counter meds or special food in the house so you have time to prepare before you pick them up but wo... (more) - Faygo 's Owner [Avg. Score: 4.9
Lady Montague
We so appreciate your being able to see Lady Montague. Happy to report that she is back to her normal behaviour & is eating & drinking and seems to be enjoying life. Thanks for all you do for the creatures (& their sponsors) who come to you!!!! - Lady Montague 's Owner [Avg. Score: 5.0
Louis Topp
Due to COVID office restrictions a few of the questions I can't answer. This experience was one I definitely don't want to go through again but I was absolutely impressed with the care and love the staff and doctors showed to not only Louis but to us as well. They all seem to love or at least lik... (more) - Louis Topp's Owner [Avg. Score: 4.7
Louis Topp
My buddy choose to be a jealous butt and swallowed a cat toy ( we believe there little tree toy is missing) after calling for almost 2hrs with maybe later and no where full I called AEC and they said 4hrs so we rushed him to Rochester Hills from Eastpointe. So we checked in and about 2 1/2hrs they a... (more) - Louis Topp's Owner [Avg. Score: 5.0
Noah
Everyone was amazing in taking care of my Noah. They helped ne call the animal poison control and already started working on his case when I arrived. They called twice a day to tell me how he was doing since we can’t visit right now due to COVID. Wait time was 30 minutes which was not too bad ... (more) - Noah's Owner [Avg. Score: 4.9