08/01/21 I was very impressed with the care the Doctor and Staff was with myself and my Dog, Kado. I would recommend this facility to all my friends when they have a medical emergency with there pets. - Kado's Owner [Avg. Score: 5.0
]
07/16/21 Our little girl Patches was misdiagnosed and having problems breathing. They took her in at 530am on July 10, 2021 and did xrays on her and found she had cancer throughout her lungs. Of course we had to put her to sleep. We couldn’t let her suffer. The staff was so compassionate and gave us ti... (more) - Patches's Owner [Avg. Score: 5.0
]
07/15/21 A lot of emergency vets near us were short on needed supplies and her usual vet could not take in walk ins. Willow was having breathing problems and we finally got to Animal Emergency Center. The staff was more than helpful and the wait was worth it. Willow had an infection and she is now on antibio... (more) - Willow's Owner [Avg. Score: 4.9
07/10/21 We had a wonderful experience at this emergency vet. They were the only ones willing to take a look at Peyton. Every other emergency vet near us was at capacity, or only taking life or death situations. We are so grateful that Rochester Emergency Center would take him! The woman that greeted me at t... (more) - Peyton's Owner [Avg. Score: 5.0
07/05/21 It meant a lot to me to have a Dr. that runs her practice by the "Golden Rule."
My dog's health took a turn for the worst, the Dr. T. told me "this is what she would do."
I did exactly what the Doctor said, and we are now on the road to recovery.
Staff is outstanding. When I ... (more) - Buddy [Avg. Score: 5.0
06/26/21 Dr. Robertson and her staff were comforting and very helpful during their time with us and Max. Though it didn’t turn out with a great outcome having Max pass I am so glad that we came here because of the love and concern they showed Max in his final hours. Thank you all so much for helping ... (more) - Max's Owner [Avg. Score: 5.0
]
06/24/21 We were very nervous about Max, he was very old and we knew we didn't have a long time to enjoy being with him. The staff gave us the options but reminded us about the quality of his life and what we might want to consider. Even though it was a tough decision, we made the best one we could. The Doct... (more) - Max's Owner [Avg. Score: 5.0
]
06/18/21 amazing caring comforting staff.....perfect visit and outcome.....Thank You
- ashley's Owner [Avg. Score: 5.0
]
06/17/21 Having to euthanize my 15 year old Min-Pin (Bentley) was very hard. They made me and my dog feel comfortable and gave me all the time I needed to stay with my dog one last time. - Bentley's Owner [Avg. Score: 5.0
06/02/21 I deeply appreciate the professionalism and compassion of your staff during Dexter's final illness.
Your performance and empathy made a difficult situation far more bearable. - Dexter's Owner [Avg. Score: 5.0
Kado
I was very impressed with the care the Doctor and Staff was with myself and my Dog, Kado. I would recommend this facility to all my friends when they have a medical emergency with there pets. - Kado's Owner [Avg. Score: 5.0
Our little girl Patches was misdiagnosed and having problems breathing. They took her in at 530am on July 10, 2021 and did xrays on her and found she had cancer throughout her lungs. Of course we had to put her to sleep. We couldn’t let her suffer. The staff was so compassionate and gave us ti... (more) - Patches's Owner [Avg. Score: 5.0
A lot of emergency vets near us were short on needed supplies and her usual vet could not take in walk ins. Willow was having breathing problems and we finally got to Animal Emergency Center. The staff was more than helpful and the wait was worth it. Willow had an infection and she is now on antibio... (more) - Willow's Owner [Avg. Score: 4.9
Peyton
We had a wonderful experience at this emergency vet. They were the only ones willing to take a look at Peyton. Every other emergency vet near us was at capacity, or only taking life or death situations. We are so grateful that Rochester Emergency Center would take him! The woman that greeted me at t... (more) - Peyton's Owner [Avg. Score: 5.0
Buddy
It meant a lot to me to have a Dr. that runs her practice by the "Golden Rule." My dog's health took a turn for the worst, the Dr. T. told me "this is what she would do." I did exactly what the Doctor said, and we are now on the road to recovery. Staff is outstanding. When I ... (more) - Buddy [Avg. Score: 5.0
Max
Dr. Robertson and her staff were comforting and very helpful during their time with us and Max. Though it didn’t turn out with a great outcome having Max pass I am so glad that we came here because of the love and concern they showed Max in his final hours. Thank you all so much for helping ... (more) - Max's Owner [Avg. Score: 5.0
We were very nervous about Max, he was very old and we knew we didn't have a long time to enjoy being with him. The staff gave us the options but reminded us about the quality of his life and what we might want to consider. Even though it was a tough decision, we made the best one we could. The Doct... (more) - Max's Owner [Avg. Score: 5.0
amazing caring comforting staff.....perfect visit and outcome.....Thank You - ashley's Owner [Avg. Score: 5.0
Having to euthanize my 15 year old Min-Pin (Bentley) was very hard. They made me and my dog feel comfortable and gave me all the time I needed to stay with my dog one last time. - Bentley's Owner [Avg. Score: 5.0
Dexter
I deeply appreciate the professionalism and compassion of your staff during Dexter's final illness. Your performance and empathy made a difficult situation far more bearable. - Dexter's Owner [Avg. Score: 5.0