08/31/23 I can't thank you enough for the patience, kindness and prompt attention we received from your office. It was a very urgent and tough decision that we had to make to put our dog down late at night on the weekend. I never imagined that we would be taken care of so respectfully. The card that we rec... (more) - Andis Carlson's Owner [Avg. Score: 5.0
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08/24/23 We were very pleased with the care our dog received.
I especially liked that they called us every morning and evening with an update on how he was doing..
We were we very satisfied with the care our dog received.
Thank you for everything you did to get Sherlock back to the
happy loving dog th... (more) - Sherlock's Owner [Avg. Score: 5.0
08/17/23 Dr. Brink saved my dog’s life. Pepper was having diarrhea and vomiting and acting weak and we took her in proactively. If Dr. Brink hadn’t diagnosed her as quickly and efficiently as she had, I truly don’t believe my girl would still be here. Pepper was diagnosed with Addisons whic... (more) - Pepper's Owner [Avg. Score: 5.0
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07/27/23 I cannot recommend AEC Novi enough, our Vet was not able to get our guinea pig in and AEC was able to see us very quickly and the vet was very thorough explaining the issue and the options we had. Unfortunately we had to make the tough decision to euthanize, but the staff couldn't have been more co... (more) - Jasmine's Owner [Avg. Score: 5.0
]
07/19/23 I cannot recommend Animal Emergency of Novi enough. Their patience and kindness is truly unmatched. We made the impossible decision to put our pet to sleep after finding out he was very ill and I’ll never forget the unwavering support the staff gave. Not to mention the hand written card from a... (more) - Carlton 's Owner [Avg. Score: 5.0
07/17/23 Your staff was the most professional, kind and caring people today while I was dealing with my the passing of my rabbit today. It really meant the world and made what has been an incredibly difficult process so much easier. I believe it was either Kate or Katie, it's been a long day, who was at the ... (more) - Auggie's Owner [Avg. Score: 5.0
]
07/10/23 EVERYONE WAS VERY KIND AND CARING . THERE WAS LITTLE TO NO WAITING AND WE HAD AN ANSWER TO OUR CATS ISSUES PRETTY QUICK.. THE VET WAS VERY, VERY UNDERSTANDING AND TOLD US WHAT WAS GOING ON AND ANY OR ALL OPTIONS THAT WE HAD. SHE WAS VERY PATIENT KNEW EXACTLY WHAT NEEDED TO BE DONE. S... (more) - SEVEN'S OWNER. [Avg. Score: 5.0
07/09/23 I want to thank the staff for taking care of my little guy in his last moments on this earth. It was a hard day for my family. The Dr. and staff were very understanding and explained the prognosis. They gave us sometime to say our goodbyes and North passed in my arms. I will be taking my next dog he... (more) - North's Owner [Avg. Score: 5.0
06/07/23 Thank you for your care of Cozmo. Although I am heartbroken for losing him, I cannot thank the entire staff enough for the way in which this emergency situation was handled. This clinic should be a role model for other clinics. Not just for the way in which this medical emergency was handled from th... (more) - Cozmo's Owner [Avg. Score: 5.0
Andis Carlson
I can't thank you enough for the patience, kindness and prompt attention we received from your office. It was a very urgent and tough decision that we had to make to put our dog down late at night on the weekend. I never imagined that we would be taken care of so respectfully. The card that we rec... (more) - Andis Carlson's Owner [Avg. Score: 5.0
We were very pleased with the care our dog received. I especially liked that they called us every morning and evening with an update on how he was doing.. We were we very satisfied with the care our dog received. Thank you for everything you did to get Sherlock back to the happy loving dog th... (more) - Sherlock's Owner [Avg. Score: 5.0
Pepper
Dr. Brink saved my dog’s life. Pepper was having diarrhea and vomiting and acting weak and we took her in proactively. If Dr. Brink hadn’t diagnosed her as quickly and efficiently as she had, I truly don’t believe my girl would still be here. Pepper was diagnosed with Addisons whic... (more) - Pepper's Owner [Avg. Score: 5.0
I cannot recommend AEC Novi enough, our Vet was not able to get our guinea pig in and AEC was able to see us very quickly and the vet was very thorough explaining the issue and the options we had. Unfortunately we had to make the tough decision to euthanize, but the staff couldn't have been more co... (more) - Jasmine's Owner [Avg. Score: 5.0
I cannot recommend Animal Emergency of Novi enough. Their patience and kindness is truly unmatched. We made the impossible decision to put our pet to sleep after finding out he was very ill and I’ll never forget the unwavering support the staff gave. Not to mention the hand written card from a... (more) - Carlton 's Owner [Avg. Score: 5.0
Auggie
Your staff was the most professional, kind and caring people today while I was dealing with my the passing of my rabbit today. It really meant the world and made what has been an incredibly difficult process so much easier. I believe it was either Kate or Katie, it's been a long day, who was at the ... (more) - Auggie's Owner [Avg. Score: 5.0
EVERYONE WAS VERY KIND AND CARING . THERE WAS LITTLE TO NO WAITING AND WE HAD AN ANSWER TO OUR CATS ISSUES PRETTY QUICK.. THE VET WAS VERY, VERY UNDERSTANDING AND TOLD US WHAT WAS GOING ON AND ANY OR ALL OPTIONS THAT WE HAD. SHE WAS VERY PATIENT KNEW EXACTLY WHAT NEEDED TO BE DONE. S... (more) - SEVEN'S OWNER. [Avg. Score: 5.0
North
I want to thank the staff for taking care of my little guy in his last moments on this earth. It was a hard day for my family. The Dr. and staff were very understanding and explained the prognosis. They gave us sometime to say our goodbyes and North passed in my arms. I will be taking my next dog he... (more) - North's Owner [Avg. Score: 5.0
4msjd8 - acpzyw [Avg. Score: 5.0
Cozmo
Thank you for your care of Cozmo. Although I am heartbroken for losing him, I cannot thank the entire staff enough for the way in which this emergency situation was handled. This clinic should be a role model for other clinics. Not just for the way in which this medical emergency was handled from th... (more) - Cozmo's Owner [Avg. Score: 5.0