AEC thanks the clients below for their feedback and comments. If you would like to leave a comment or upload a photo of your pet, please click here.
05/24/17 Thank you for being there to support us in the last moments. Knowing that our Trixie was on her last weeks from lymphoma, AEC gave us the support and understanding to help us keep our baby happy and comfortable the last few weeks of her life. The compassion and kindness your staff gave Trixie and... (more) - Trixie's Mom [Avg. Score: 5.0
]
05/07/17 They were so wonderful and sweet with my dog Stevie! They were patient, efficient and very kind. They diagnosed & gave meds this morning and he is already feeling so much better! I would recommend to everyone! Thank you soo much! - Stevie's Owner [Avg. Score: 5.0
05/01/17 Thank You to the Wonderful and Truly Caring staff at AEC Rochester for your kindness and compassion as well as excellent medical care! Our Family greatly appreciates your kindness at such a difficult time.
Benny is happy and chasing squirrels somewhere over the rainbow bridge! - Benny's Mama [Avg. Score: 4.9
]
04/30/17 we had a bunny emergency and this center could not have been better. extremely friendly people who all took their time to make sure that our pet was treated like a king and that we were well informed. keep up the good work. - Pepper's Owner [Avg. Score: 5.0
]
04/10/17 My husband and I brought our rabbit, Pumpkin, in Friday morning. We knew the visit was to have her put down and everyone we encountered at the Rochester location was incredibly kind. Dr. Haley Oates performed the procedure and she took phenomenal care of Pumpkin in her last few moments. She was v... (more) - Pumpkin's Owner [Avg. Score: 5.0
04/03/17 I came home late after a very long day to find that our bunny Ada was rejecting all her food and sitting in very weird, uncomfortable-looking positions. I didn't think anybody would be able to see a rabbit for G.I. stasis at 5 a.m. on a Sunday (of all the times for her to get sick...), but AEC saw h... (more) - Ada's human U(???)U [Avg. Score: 4.9
]
03/28/17 Thank you to all the staff and Dr, Robertson for being so gentle with my Hamster Potato. She mean't the world to me and I knew she was in great hands. I knew she was very sick and would not live much longer. I have nothing but good things to say about the Novi AEC. I got a beautiful card in the mail... (more) - Potato's Owner Theresa. [Avg. Score: 5.0
]
03/27/17 I would like to say thank you for the treatment that we received by the staff and Dr. T. We fully expected to have to euthanize our dog due to his behavior, Dr. T diagnosed him as having injuring himself and arthritis in his spine. I dose of pain medication and some arthritis medication before le... (more) - Jameson's Owner [Avg. Score: 5.0
]
03/21/17 Absolutely wonderful staff! Everyone treated our dog so wonderfully, it gave us peace of mind knowing she was in excellent hands. The Doctor was so nice and explained the situation to us. I would highly recommend this establishment :) - Marsha's Owner [Avg. Score: 5.0
]
03/13/17 Drs Schroeder and Duncan were wonderful, as was the the vet tech who took care of our dog Jack. They were compassionate and informative and I felt comfortable leaving him in their care. - Jack's Owner [Avg. Score: 4.9
Thank you for being there to support us in the last moments. Knowing that our Trixie was on her last weeks from lymphoma, AEC gave us the support and understanding to help us keep our baby happy and comfortable the last few weeks of her life. The compassion and kindness your staff gave Trixie and... (more) - Trixie's Mom [Avg. Score: 5.0
They were so wonderful and sweet with my dog Stevie! They were patient, efficient and very kind. They diagnosed & gave meds this morning and he is already feeling so much better! I would recommend to everyone! Thank you soo much! - Stevie's Owner [Avg. Score: 5.0
Benny
Thank You to the Wonderful and Truly Caring staff at AEC Rochester for your kindness and compassion as well as excellent medical care! Our Family greatly appreciates your kindness at such a difficult time. Benny is happy and chasing squirrels somewhere over the rainbow bridge! - Benny's Mama [Avg. Score: 4.9
we had a bunny emergency and this center could not have been better. extremely friendly people who all took their time to make sure that our pet was treated like a king and that we were well informed. keep up the good work. - Pepper's Owner [Avg. Score: 5.0
My husband and I brought our rabbit, Pumpkin, in Friday morning. We knew the visit was to have her put down and everyone we encountered at the Rochester location was incredibly kind. Dr. Haley Oates performed the procedure and she took phenomenal care of Pumpkin in her last few moments. She was v... (more) - Pumpkin's Owner [Avg. Score: 5.0
Ada
I came home late after a very long day to find that our bunny Ada was rejecting all her food and sitting in very weird, uncomfortable-looking positions. I didn't think anybody would be able to see a rabbit for G.I. stasis at 5 a.m. on a Sunday (of all the times for her to get sick...), but AEC saw h... (more) - Ada's human U(???)U [Avg. Score: 4.9
Thank you to all the staff and Dr, Robertson for being so gentle with my Hamster Potato. She mean't the world to me and I knew she was in great hands. I knew she was very sick and would not live much longer. I have nothing but good things to say about the Novi AEC. I got a beautiful card in the mail... (more) - Potato's Owner Theresa. [Avg. Score: 5.0
I would like to say thank you for the treatment that we received by the staff and Dr. T. We fully expected to have to euthanize our dog due to his behavior, Dr. T diagnosed him as having injuring himself and arthritis in his spine. I dose of pain medication and some arthritis medication before le... (more) - Jameson's Owner [Avg. Score: 5.0
Absolutely wonderful staff! Everyone treated our dog so wonderfully, it gave us peace of mind knowing she was in excellent hands. The Doctor was so nice and explained the situation to us. I would highly recommend this establishment :) - Marsha's Owner [Avg. Score: 5.0
Drs Schroeder and Duncan were wonderful, as was the the vet tech who took care of our dog Jack. They were compassionate and informative and I felt comfortable leaving him in their care. - Jack's Owner [Avg. Score: 4.9