AEC thanks the clients below for their feedback and comments. If you would like to leave a comment or upload a photo of your pet, please click here.

05/28/20
This was our first time visiting this clinic and I can’t say enough amazing things! Although the wait was long (totally understandable, especially during COVID-19) it wasn’t nearly as long as other emergency vets I have visited. Everyone was super friendly, knowledgeable, and caring. Th... (more) - Luigi's Owner [Avg. Score: 4.9
]
05/25/20
I brought Kirby my galah cockatoo into AEC Rochester because of a broken blood feather. I had managed to stop the bleeding at home but could not pluck the feather since Kirby is very rowdy, the staff were very understanding and helpful with the entire situation. They put him under and plucked the fe... (more) - Kirby's Owner [Avg. Score: 4.8
]
05/24/20
I can’t thank AEC enough for providing the utmost professional care for my girl Sidney. She IS my soul and I only want the best for her. Unfortunately, we have been here a few times but I knew she would be taken care of. From first phone call to discharge, everyone is polite and shows they ... (more) - Sidney's Owner [Avg. Score: 5.0
]
05/18/20
Thank you very much for the outstanding care and direction. Jacqlyn and Dr Shelby were fantastic. In a time where everything is different including being able to be inside with Zeke to be seen you mad the process as good as it could be. We very much appreciate all of you! Mike and Casey - Zeke's Owner [Avg. Score: 4.9
]
05/08/20
Because of the virus, the procedures were changed to protect all. The vet and staff was working to insure Oliver was taken care of under demanding conditions. - Oliver's Owner [Avg. Score: 5.0
]
05/07/20
The AEC team saved Vigo’s life. I truly cannot express what this means to us and how thankful we are for your hard work and talents. He is doing great in his recovery, just a little mad that I won’t let him eat as much as he wants. He was up and sniffing the air through the window this m... (more) - Vigo 's Owner [Avg. Score: 5.0
]
05/07/20
This was our first visit to AEC and we were extremely satisfied with how Casey was cared for. As early morning emergencies are already stressful to pets and owners, Dr. Motoligin and Heather were very calming, reassuring and professional and gave us confidence we had come to the right place. Unfortu... (more) - Casey's Owner [Avg. Score: 5.0
]
04/04/20
Big shout out to Novi AEC’s compassionate & knowledgeable staff. Due to the Covid Quarantine , our regular vet was not available when our dog needed emergency attention. AEC accepted us immediately and maintained excellent communication throughout the ordeal. Not knowing our dog or family,... (more) - Fergie's Owner [Avg. Score: 5.0
]
04/03/20
Not everything was filled in on the survey because of Coronavirus and we were not able to go inside. That said I can not say enough good things about this emergency veterinarian hospital. Everything was explained to us repeatedly by phone in the parking lot. Everything they did with her they updated... (more) - Mushy's Owner [Avg. Score: 5.0
]
02/13/20
We brought our dog in to have them help him pass over the Rainbow Bridge. We could not have asked for more compassionate, kind, and caring people. The entire experience as very calming and peaceful. We were very pleased with the way everything went regarding this most difficult procedure. Thank... (more) - Koal's Owner [Avg. Score: 5.0
]