AEC thanks the clients below for their feedback and comments. If you would like to leave a comment or upload a photo of your pet, please click here.

12/02/18
We brought in our very ill dog on Thanksgiving and unfortunately lost her that day. We were so grateful for the caring staff at the Novi Emergency Center. They were informative and thorough, while being patient, kind, and empathetic. They even sent us a sympathy card afterwards signed by all of the ... (more) - Ginger's Owner [Avg. Score: 5.0
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11/19/18
AEC was great! Showed genuine care and compassion for our dog and for us. They carefully explained the diagnosis and our choices moving forward. We have great confidence in their diagnosis and in their recommended plan to help our dog. Highly recommend AEC! - Ginger's Owner [Avg. Score: 5.0
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11/13/18
We brought our collie Sadie in...she was in critical condition...she received immediate care and medical attention...Dr.Collins was excellent...as were all the Vet Techs and ancillary staff. Unfortunately all our love,money or intensive medical treatment could not save our baby girl.We were shown co... (more) - Sadie's Owner [Avg. Score: 5.0
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10/13/18
Exceptional service.Night and day difference between this facility and the Brighton pet hospital. We're ecstatic to find a competent emergency service. Thanks to everyone - Wyatt's Owner [Avg. Score: 5.0
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10/06/18
Maya was so well taken care of at your facility. We are so thankful for the wonderful work you did saving Maya’s life after her mushroom toxicity. Your staff is wonderful with in person and phone calls up to an hour in length answering our questions, explaining her prognosis and easing our wor... (more) - Maya's Owner [Avg. Score: 5.0
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09/04/18
After attempting multiple treatments for kidney disease with our veterinarian, Dr. Baylis, our beloved cat Izzy took a turn for the worse on Sunday of Labor Day weekend. We brought her to the Animal Emergency Center in Rochester that night and received the most compassionate and caring care for bot... (more) - Izzy's Owner [Avg. Score: 5.0
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08/31/18
First visit - Scout was well taken care of!! Staff even trimmer her toe nails. Will recommend your facility . - Scout's Owner [Avg. Score: 5.0
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08/20/18
Both experiences were wonderful. It is difficult having to give someone the news they dread. We had to put our sweet 13.5 year old boy down. They staff and process were so amazing and easy. We felt very comfortable and confident. The card we recieved a week later was a very thoughtful touch. Our hea... (more) - Sam's Owner [Avg. Score: 5.0
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08/17/18
Many thanks to staff and especially Dr. Dan Hughes-very kind compassionate Doc who sincerely cared -was a horrible night made more tolerable thanks to him-much love and appreciation to you all - Gretchen 's Owner [Avg. Score: 5.0
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08/17/18
About a week ago, on August 9th, I brought my little buddy Jake in for suspected consumption of a prescription medication. Everybody at Animal Emergency Clinic was compassionate, caring, and professional, and saved my friend's life. I appreciate the love and care that you gave Jake and the immediacy... (more) - Donny [Avg. Score: 5.0
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